Refund and Returns Policy

At Approved Industries, your satisfaction is our priority. If you’re not completely happy with your purchase for any reason, we offer a 30-day return policy. Please review the following guidelines for returning your items:

Eligibility for Return

• Products must be returned within 30 days of the delivery date.

• The customer is responsible for covering the shipping cost to return the product. We strongly recommend using a trackable and insured shipping service to guarantee the safe return of the item.

• Defective Material: Approved Industries will refund the entire purchase price, including original shipping costs, for material that is determined to be defective by Approved Industries.

Condition of Returned Product

• The product must be in first-class resalable condition to be eligible for a full refund.

• The product should be unopened/unused and returned in its original packaging.

• If the product is damaged, not in first-class condition, or requires re-packaging or reworking, partial credit may be given at the sole discretion of Approved Industries.

• If you are unsure whether a product is eligible for return, please email our customer service team with your order details and supporting pictures at info@approvedindustries.com to confirm eligibility.

Return Process

1. Contact our customer service team to initiate the return process. You can reach us at info@approvedindustries.com.

2. Provide your order number and the specific reason for the return.

3. Follow the return instructions provided by our customer service team.

4. Once we receive the returned product and verify its condition, we will process your refund.

Return Address

Please use the address provided by the customer service team when you initiate your return, as the correct receiving location can vary.

Refund

• Upon approval of the return, a refund will be issued to the original payment method used for the purchase.

• Please allow a reasonable amount of time (typically 5-10 business days) for the refund to be processed and reflected in your account.

Exclusions

• Certain products may not be eligible for return due to their nature, regulatory requirements, or usage. Please refer to the specific product page or invoice for any additional exclusion details.

Contact Us

If you have any questions or concerns about our return policy, please do not hesitate to contact our customer service team at info@approvedindustries.com. We are here to ensure your satisfaction with our industrial products and services.

Thank you for choosing Approved Industries!